Tom Cagley & Associates help organizations unlock the effectiveness of software development and maintenance teams by focusing on people, agility, and feedback.
We deliver the training, guidance, and coaching you need to make the transformation of your organization and team successful. We help you unlock the potential to improve cycle time, productivity, quality, morale, and customer satisfaction and develop the tools to prove it.
Making sure you have the right approach and logistics for measuring internal customer satisfaction is critical for being successful. The questions described in earlier blog entries in this theme (see... Read More
