The bottom line to chapter 10 of Why Limit WIP: We Are Drowning In Work is simple (assuming you have been re-reading along); too much WIP interferes with learning. Without the time or inclination to experiment, the best scenario is learning by accident.  In Chapter 10, the author discusses how knowledge workers learn. The model is:

  1. Doing
  2. Observing
  3. Experimenting
  4. Direction
  5. Adjustment

The takeaway from my most recent reading of the book is that every step is action-oriented. Learning to solve business problems requires more than watching YouTube videos or passive lectures. Learning for knowledge workers requires active participation. Individuals or teams that are maxed out or overloaded will not have the time to improve. 

I am a ham radio operator (KA8ZNZ); I have not been on the air for several years and have forgotten the morse code. While I do not need to use morse to keep my license I would like to upgrade which would require being able to send and receive. I have started re-learning several times but have had to abandon the project several times due to other projects bumping it from the list. I have a WIP problem that is impacting learning.  

Several more germane (but less personal) examples:

  • People in workshops and/or training classes who jump in and out to deal with “emergency” work.
  • Teams that either can’t find the time for retrospectives or to execute process improvements agreed upon.
  • Development teams that do not maintain or trim technical debt because they have other “more valuable” work in their backlog.

Individuals, teams, and organizations make choices for a myriad of reasons – good, bad, or indifferent. Without control over work entry, a requirement for controlling WIP, learning becomes a real challenge. Mr. Benson says it states “overloaded people simply can’t develop the understanding necessary to affect thoughtful change.”

Next week the Epilogue, a few concluding notes, and the announcement of the next book in the re-read series (there is still time to vote). To vote: https://tcagley.wordpress.com/2022/05/24/pick-the-next-book-in-re-read-saturday-feature/

Remember to buy a copy and read along.  Amazon Affiliate LInk:  https://amzn.to/36Rq3p5 

Previous Entries

Week 1: Preface, Foreword, Introduction, and Logisticshttps://bit.ly/3iDezbp

Week 2: Processing and Memoryhttps://bit.ly/3qYR4yg 

Week 3: Completionhttps://bit.ly/3usMiLm

Week 4: Multitaskinghttps://bit.ly/37hUh5z 

Week 5: Context Switchinghttps://bit.ly/3K8KADF 

Week 6: Creating An Economy –  https://bit.ly/3F1XKkZ 

Week 7: Healthy Constraints – https://bit.ly/3kM8xqh 

Week 8: Focushttps://bit.ly/3PkE0hg 

Week 9: Awarenesshttps://bit.ly/3LBZfIl 

Week 10: Communicationhttps://bit.ly/39Tji7Q 

One last thing . . .help us choose the new few books in the Re-read series at https://bit.ly/3GGX8Cc