Measuring success and customer satisfaction in an Agile environment (with a Kanban and Scumban Focus)

On October 11, 2022, 12:00 PM Central Daylight Saving Time (US and Canada) I will be facilitating a panel discussion for the Healthcare Information and Management Systems Society (HIMSS), Greater Illinois Chapter. The panel includes:

Grace Shroba, Manager IT Portfolios, Northwestern Medicine
Margaret Kinsella, Program Manager, Northwestern Medicine
Keis Kostaqi, Program Manager, Northwestern Medicine
Susan Parente, Principle Consultant, S3 Technologies

A compelling group with enormous experience in lean and agile. Join us for this webinar on Agile transformations where we will focus on what metrics to look for in measuring success, suggesting improvement, and increasing customer satisfaction in an Agile environment
As the facilitator, I would like your input to help guide the discussion. If you have questions for the panel email them to me at Tom Cagley or tcagley@vitalitychicago.com.

Remember to register at https://bit.ly/3Uqk7rL

Introduction

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