Tom Cagley & Associates help organizations unlock the effectiveness of software development and maintenance teams by focusing on people, agility, and feedback.
We deliver the training, guidance, and coaching you need to make the transformation of your organization and team successful. We help you unlock the potential to improve cycle time, productivity, quality, morale, and customer satisfaction and develop the tools to prove it.
When I introduced the logistics of the re-read of Thinking Fast and Slow on April 20, 2019, I anticipated that we would complete in 42 weeks. Doing the math, we... Read More
Making sure you have the right approach and logistics for measuring internal customer satisfaction is critical for being successful. The questions described in earlier blog entries in this theme (see... Read More
