Software Process and Measurement Blog

Announcements

Announcements Happy Saturday!  In the United States, today is the 4th of July, which is Independence Day. Personally, more importantly, it is my wife’s birthday.  This is the long way... Read More

Thinking Fast and Slow by Daniel Kahneman Re-read Week 39: Concluding Notes

When I introduced the logistics of the re-read of Thinking Fast and Slow on April 20, 2019, I anticipated that we would complete in 42 weeks. Doing the math, we... Read More

Simple Checklist: Considerations Before Measuring Internal Customer Satisfaction

Making sure you have the right approach and logistics for measuring internal customer satisfaction is critical for being successful. The questions described in earlier blog entries in this theme (see... Read More